Alpha inception is the kick off phase of service design where you start to map out what you want to achieve and understand about your new service. It is a critical time for your project and team. Read this guide to understand how to run it effectively.
What is card sorting? Card sorting is a user research method for uncovering how people assimilate and classify information in your website allowing you to develop an effective information architecture and sitemap. It is a simple and straightforward process where your participants / customers sort
Guerrilla testing is the answer to the phrase “We don’t have the time or budget to user test”. Guerrilla testing is easy way to test a website or app for usability before it goes live. What is Guerrilla testing? Guerrilla testing or guerrilla research is a
What is the discovery phase? The discovery phase of any service design project is one of the most important and one of the most intense. You start understanding the service as it currently exists (if it does) and where you want it to end up.
Humans like to assume a lot of things, but assumptions are the mother of all..ah…I think you know the rest. It’s safe to say that you shouldn’t assume anything in life, especially in the world of technology. If you’re thinking about becoming a UX designer