User Journeys – The Beginner’s Guide

20 thoughts on “User Journeys – The Beginner’s Guide”

  1. Pingback: Campaign Methods V: A User Personae & User Journeys Template | Unblanked - Ben Bland's Business Blog - Social Media & Online Marketing from Northern Ireland
  2. Trackback: Campaign Methods V: A User Personae & User Journeys Template | Unblanked - Ben Bland's Business Blog - Social Media & Online Marketing from Northern Ireland
  3. Pingback: Useful links for UX | AR DRONE
  4. Trackback: Useful links for UX | AR DRONE
  5. Pingback: UX tasks | AR DRONE
  6. Trackback: UX tasks | AR DRONE
  7. Johan Emerson Grobler says:

    Hello Chris,

    Great text on a very exciting discipline – user journeys.

    Do you have a higher resolution version of the diagram entitles “A simple text based journey can be sufficient for some audiences”

    Keep well
    Johan Grobler

    1. Chris Mears says:

      Hi Johan,
      Thanks for your comment. I will see if I can dig this out for you and let you know.
      Thanks

  8. Gary Boodhoo says:

    Great post Chris. The comparison between a highly conceptual artifact vs. a text-based one really helped me out

  9. Pingback: PS Launchpad 4: Next steps for the product | Martin Howitt's blog
  10. Trackback: PS Launchpad 4: Next steps for the product | Martin Howitt's blog
  11. Pingback: User journey map: mappe speciali per esperienze felici | Bento box
  12. Trackback: User journey map: mappe speciali per esperienze felici | Bento box
  13. Pingback: UX Notes | Web Studio 1
  14. Trackback: UX Notes | Web Studio 1
  15. Pingback: 5 digital marketing tips for your 2015 plan » Daman
  16. Trackback: 5 digital marketing tips for your 2015 plan » Daman
  17. Pingback: The Learn Do Share methodology: An interview with Lance Weiler - i-Docs
  18. Trackback: The Learn Do Share methodology: An interview with Lance Weiler - i-Docs
  19. Pingback: An interview with Lance Weiler - Interactive Factual
  20. Trackback: An interview with Lance Weiler - Interactive Factual
  21. Some dude says:

    Would be great if these images weren’t so small.

    1. Chris Mears says:

      Thanks for the comment – looking at revisiting this article soon and will make finding some larger images part of this process.

  22. Pingback: In which UX process actually works, and I am surprised | Jess in Mannheim
  23. Trackback: In which UX process actually works, and I am surprised | Jess in Mannheim
  24. Pingback: Illustrated Report | Liam Reynolds DRP
  25. Trackback: Illustrated Report | Liam Reynolds DRP
  26. Pingback: Strategic tools for improving customer experience: Personas and Journey Maps « Blog @beyondthearc.com
  27. Trackback: Strategic tools for improving customer experience: Personas and Journey Maps « Blog @beyondthearc.com
  28. Pingback: Would user frustrations come under the umbrella of a user journey? | DL-UAT
  29. Trackback: Would user frustrations come under the umbrella of a user journey? | DL-UAT
  30. Pingback: The Difference between Storyboard and User Journey and User Story | i3lance
  31. Trackback: The Difference between Storyboard and User Journey and User Story | i3lance

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Read more:
Scrumboard Cards
Responsive Design Using Contextual Product Backlogs and User Stories

Responsive design is one of the biggest challenges to solve in the modern UX world. How can we design effectively...

Close