Tag Archives: ux

The Four mobile Traps

The Four Mobile Traps – New Usertesting.com Study

Usertesting.com have just published a new report in which they detail the results of user testing sessions of thousands of users on mobile apps and websites. I spoke to Michael Mace, a Mobile Strategist at Usertesting.com to learn a little bit more about the findings. Companies creating mobile

User Journeys – The Beginner’s Guide

Our Beginner’s Guide series is designed to help those who are just starting to learn about user experience, or those who want to brush up on the basics. In this part, we take a look at user journeys. What is a user journey? A user

Mobile commerce strategy and tactics infographic

User Experience as a Multi Channel Customer Journey

A few years ago, in the “desktop-centric” world of digital design, User Experience Designers focused on the user “visit” to a single digital destination, NOT a multi channel customer journey in which they may encounter several digital touch-points. To be fair to the UX Designers